At the event we are going to present the company’s offer for the financial and banking sector, which includes solutions supporting business relationship management and customer knowledge management, data meaning analysis and execution of dedicated IT solutions, building the EAI architecture, software production process management and organization, quality audits.
 
We will particularly focus on presenting our solution to support processes of modern sales and customer service management at the bank - Software Mind CRM Finance.
 

During the congress Radosław Stachowiak, Software Mind Sales Development Director, will give a presentation entitled: “Application of Business Process Management in Financial Institutions”.
Introduction to the application of BPM solutions in financial institutions. The Author will share experience gained from the execution of projects for the companies in the banking sector. The objective of the lecture is to present usage benefits and risks of applying BPM solutions as wel as the best practices. The lecture is planned for both business and IT departments.

• what and why: description of BPM
• BPM solutions available on the market
• usage benefits from application
• main risks
• alternative paths
• case studies and real data
• best practicies: how to do it efficiently

Throughout the congress, our consultants will be available at the company stand. We heartily invite you to visit it and to become acquainted with our offer.
 

The Software Mind offer for the financial and banking sector covers:

IT Business Solutions & Service – services
As regards services, Software Mind focuses on the provision of specialized solutions for the financial and banking market. The company offers services in the area of consulting, software production as well as supervision and maintenance of advanced solutions. It handles the entire process starting from consulting (for business needs analysis) and development of the strategy for using technology in business, through requirements specification, effective implementation of the complete solution, up to the deployment and technical support while observing strict quality standards.
Software Mind specializes in areas related to: 

• Enterprise System Development
• Enterprise Application Integration
• Portal solutions with the use of WEB 2.0 techniques
• Semantic Web
• Quality Assurance 

Customer Management – products
In the field of Customer Management Software Mind delivers products and associated services connected with implementation of strategies to build company value based on effective customer relationship management. Software Mind offers expert services and products supporting and integrating activities performed by such departments as marketing, sales, customer service, logistics and technical support.
Solutions offered by Software Mind:

• Software Mind CRM Finance
• Software Mind Payment Operations
• Loyalty Management
• e-care/selfCare
• Sales Support System